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Digitality Logo - Digital Marketing Agency Kerala
LET'S TALK
Digitality Logo - Digital Marketing Agency Kerala
LET'S TALK

Privacy Policy for Digitality Chats

Effective Date: 21st January 2026

Thank you for choosing Digitality Chats (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI chatbot service, digitality.co.in, and related services (collectively, “Services”).

1. Information We Collect

We collect the following types of data:

  • Personal Data: Name, email address, phone number, business details you submit directly when signing up or interacting with the chatbot.
  • Usage Data: Device information, browser type, IP address, cookies, and analytics collected automatically when you visit our website or use the Services.

2. How We Collect Information

  • You provide information directly when registering or contacting support.
  • We collect data automatically via cookies and tech tools as you use the Services.

3. How We Use Your Data

Your information helps us:

  • Provide, maintain, and improve our Services.
  • Communicate with you about updates or support.
  • Process payments and manage billing.
  • Customize user experience and analytics.

4. Sharing and Disclosure

We may share information with:

  • Service partners (hosting, analytics, payment processors).
  • Legal authorities if required by law.

We do not sell your personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary to provide our Services or to comply with legal requirements.

6. Cookies and Tracking

We use cookies and similar technologies to track usage patterns and support session management. You may manage cookie preferences through your browser settings.

7. Security

We adopt appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse, in accordance with standard practices.

8. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access, correct, or delete personal data.
  • Restrict or object to processing.
  • Withdraw consent where applicable.

To exercise these rights, contact us at info@digitality.co.in.

9. Children

Our Services are not meant for individuals under 18. We do not knowingly collect personal data from minors without consent. If you believe we may have collected such data, please contact us.

10. Changes to This Policy

We may update this policy occasionally. Updates will be reflected here with a new effective date.

Contact Us

For questions about this Privacy Policy, please contact: